Confer With, a leading live commerce platform, announced it has been included in the list of Gartner Cool Vendors in the report Cool Vendors in Digital Commerce  by Sandy Shen, Ant Duffin, Penny Gillespie. 

 

The Gartner Cool Vendor report is a publication that identifies innovative companies, products, and services that are making a significant impact in their industries. Only three vendors globally made it to the 2024 Cool Vendors in Digital Commerce and Confer With were the only British inclusion.

 

“Being named a Gartner® Cool Vendor is a powerful affirmation of our mission to bring one-to-one live commerce to the forefront of digital commerce. Our goals has always been to become the primary communications channel between the consumer and the brands & retailers they choose to shop with” said Serge Milbank, CEO of Confer With. “For the last 4 years, we have been innovating around a model that works for retailers and brands to execute live shopping in a scalable way. I think this recognition validates that approach.”

 

Live Commerce is an emerging sector of Digital Commerce, and growth in adoption will be driven by one-on-one live video for personalised consultations while one-on-many video is mostly used for campaigns. Confer With’s Innovation in working with retailers and brands to deliver tangible growth for retailers by removing the location and capacity limitations of staff and by enabling new revenue for retailers.

 

Gartner, Cool Vendors in Digital Commerce,  Sandy Shen, Ant Duffin, Penny Gillespie, 27 August 2024.

 

 

About Confer With

Founded in 2020, Confer With is headquartered in London, United Kingdom and drives communication driven customer experiences for Retailers like John Lewis, Dunelm, Marks and Spencer, Hughes Electrical and Whitestores as well as Brands like Samsung, Panasonic, Sage Appliances, Oway and L’Occitane.

 

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