31 May 2023
May 2023 in eCommerce
)
Bite-size updates on what happened in eCommerce in May, to keep you ahead of the curve and inform your campaigns.
- Social media ad spend drops for the first time
- As studies continue to roll out on the impact of AI on consumer habits, a new study by Sitecore reveals deep-dives into how AI will change marketers' habits
- Amazon has started leveraging AI to streamline the delivery process
- A Retail Brew and Harris Poll survey reveals 65% of Americans would likely stop shopping at a store where they have a negative experience, and highlights how important positive customer experience is
- Amazon, Etsy and eBay set out to help small businesses with the eBay grant program, the Amazon Business Small Business Grants program and the Etsy Design Awards
Social media and search engine updates May 2023
- Google powers up its search engine with AI
- The company reinstated a commitment to user privacy protection, and will disable third-party cookies for 1% of users in Q1 2024 by migrating them to Privacy Sandbox in the first part of their plan
Meta
- Meta's new app to compete with Twitter should launch in June 2023. A chance to be among the first to leverage the new social media platform.
- The social media giant adds new lead generation tools on Facebook
- The platform introduces the 'Instagram search results' Ads Placements via the Instagram Marketing API
- Twitter is bringing back keyword targeting for ads
- Twitter blue subscribers can now upload 2-hour videos in app
Youtube
- YouTube starts implementing 30-seconds unskippable ads on connected TVs
- The video-sharing platform decided to remove its Stories feature next month
- Community posts are now available to all channels
- Direct messaging for company accounts and pages is being introduced by the platform. This will allow brands to interact with their users directly and answer customer queries
- The platform now adds more verifications in job listings
TikTok
- TikTok launches 'the Artist Impact Program' to allow brands and businesses to use music from artists while compensating them.
- The app launched animated video stickers for direct messages
- TikTok is also leveraging AI, testing a new AI chatbot in the app
Latest News
-
)
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
)
Discover a career journey from corporate to charity, AI and LinkedIn insights, and the future of marketing from an industry influencer. -
)
Discover how TikTok is shaping the live shopping revolution and future trends in social commerce with Shahriyar Hassan, TikTok Shop expert and Growth and Strategy Manager. -
.png/fit-in/500x500/filters:no_upscale())
IMRG – The UK Ecommerce Association presents a Halloween-themed directors networking event (18 Oct). -
)
It’s just a few days until eCommerce Expo, and our 300+ exhibitors are gearing up to offer you the best solutions covering all aspects of eCommerce! Who do you want to meet? -
)
The intersection of technology and commerce has given rise to a plethora of innovations that are revolutionizing the way businesses operate and consumers shop. -
)
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
)
Meet Karl, a prominent figure in eCommerce, artificial intelligence, and public speaking. -
)
Black Friday and Christmas trading is soon incoming for retailers, meaning many are navigating through various approaches to boost their performance this year. -
)
In eCommerce or the wider Martech ecosystem, those that stay invisible don’t stay relevant for very long. But in such a crowded marketplace of solutions and vendors, the fight for attention from poten ... -
)
In today's rapidly evolving digital landscape, the realm of eCommerce is undergoing a paradigm shift, not only in terms of what is sold, but also how transactions are conducted. -
)
Personalisation doesn't just satisfy the need for superior customer journeys—it also brings in major business benefits. -
)
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
)
Now the Head of eCommerce and Retail Innovation at Oxfam, Andy leverages his expertise to transform the brand into the leading go-to online retailer within the sector. -
)
In a competitive marketplace, an effective returns policy can be a make-or-break factor. Learn more about the 5 key elements that contribute to an effective returns policy. -
)
What does it take to succeed in eCommerce? Over the years, Chloë Thomas has worked with hundreds of eCommerce players and hosted dozens on her podcasts. Learn more about what it's like to run a podcas ... -
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns.
-
)
In the latter half of 2022, 49% of retailers rated the importance of reducing returns as high or very high. Check out IMRG's guide to navigating returns. -
)
As consumers tighten their belts, retailers are having to remain constantly on the lookout for ways to differentiate themselves and win their share of that hard-earned cash. Learn more in the latest e ... -
)
A Parcel Monitor guide to the different challenges and solutions for cross-border eCommerce. -
.png/fit-in/500x500/filters:no_upscale())
A talk about how live streaming is revolutionising eCommerce in China, and how international brands can take their first steps to go cross-border. -
)
A look into how consumer engagement in pre-paid models had opened new innovations. -
)
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
)
85 percent of organizations have increased the percentage of their MACH infrastructure in the past 12 months. MACH TWO -
)
AI and ML technologies are revolutionizing e-commerce logistics, enabling businesses to enhance operational efficiency, optimize supply chain processes, and deliver exceptional customer experiences. -
)
Last-mile delivery can make or break the customer experience. Learn more about Parcel Monitor's innovative solutions to reshape this crucial part oft the delivery process. -
.png/fit-in/500x500/filters:no_upscale())
A talk about what it means to provide a great customer experience, how to be an efficient leader, and how to be a composable business that’s willing to take risks in order to evolve with the latest te ... -
)
Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
)
Find out what 2023 has in store for eCommerce and Retail, in a post-Covid world where customers' expectations keep rising -
)
IMRG's latest research tracks the level of customer satisfaction and expectation regarding online delivery.