ECommerce Talent: Past, Present & Future
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In this eCommerce Expo session titled "ECommerce Talent: Past, Present & Future," Andy Davies, Commercial Director at Vertical Advantage, highlighted crucial insights into the evolving landscape of eCommerce talent. Here are the key takeaways:
🎧 Listen to the Full Session
🎤 Key Insights:
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Criticality of Talent Acquisition: Davies emphasized the pivotal role of hiring the right talent in driving e-commerce business growth and progression.
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Shift in Demand: The Covid-19 pandemic led to a surge in demand for e-commerce talent, subsequently elevating salary expectations. However, this trend has now stabilised in 2022.
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Workplace Flexibility: Remote and flexible working arrangements have become indispensable, with candidates preferring to work remotely for the majority of the week.
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Leadership Gap: There exists a gap in leadership experience, as candidates have experienced rapid career advancement but lack managerial exposure.
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Value in Skills: Davies advocates for prioritising skills over credentials when scouting for talent, and advocates for a data-centric hiring process to identify undervalued candidates.
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Long-term Investment: Instead of solely relying on external hiring to fill digital skills gaps, companies should invest in internal capability development for sustainable growth
These insights provide invaluable guidance for companies navigating the competitive terrain of e-commerce talent acquisition and development. Embracing flexibility, focusing on skills, and investing in long-term strategies are key to staying ahead in this dynamic landscape.
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