10:00
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The Future of CX25 minsJoin us for an insightful workshop. In this session, Emily Maddox, Digital Growth Consultant at Insider, and Paul Garrett, Email & ECRM Manager at Solopress, will discuss how Solopress achieved a 360- ...
10:35
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The Future of CX25 minsFor marketers and eCommerce professionals who feel overwhelmed by new and exciting CX trends and are unsure on what should be prioritised. Join Nick Stragnell as he takes you through a practical sess ...
11:10
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The Future of CX25 minsDiscover the secrets to transforming your website from a passive browsing space into a dynamic engagement hub! Unlock the potential of immersive experiences, personalised content, and data-driven insi ...
11:45
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The Future of CX25 minsFor professionals, marketers and leaders who want to optimise for the future of CX with great talent and leaderships to drive growth and profitability locally and globally The panel will discuss the ...
12:20
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The Future of CX25 minsCommerce Experience Platform, Nosto, welcomes fashion powerhouse, Oh Polly, to share their ecommerce secrets as they've scaled to a £100m+, internationally acclaimed fashion brand. Listen in as Nosto ...
12:55
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The Future of CX25 minsFor marketers, eCommerce experts, business leaders, and industry professionals seeking to adapt to evolving consumer behaviours influenced by the COVID-19 pandemic. This session will delve into the ...
13:30
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The Future of CX25 minsEvery product has a Product Experience (PX) when it meets a potential customer in a buying mode and chosen channel. Your commercial performance is driven by that interaction between your products and ...
14:05
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The Future of CX25 minsFor eCommerce professionals, Marketplace experts and those selling on Amazon that want to learn the secrets of winning on Amazon. Our session will cover the Amazon Algorithm, the importance of PPC a ...
14:40
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The Future of CX25 minsThis talk emphasizes the important role of advanced search functionalities in improving customer experiences in eCommerce. By examining various search query types and highlighting the impact of effect ...
15:15
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The Future of CX45 minsFor marketers and eCommerce experts interested in learning from industry leader’s most impactful CX implementations. Join this reflective and valuable session, where leading ecommerce experts highligh ...
16:10
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The Future of CX25 minsJoin Bloomreach, Colours of Data and 02 to explore the transformative power of data and artificial intelligence (AI) in modern eCommerce. By leveraging these technologies, businesses can create highly ...
10:35
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The Future of CX25 minsThis insightful session explores the growth journey of a founder-led brand along with unpacking key findings from the Future Shopper Report 2024, delving into search trends, social commerce, customer ...
11:10
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The Future of CX25 minsIn the competitive eCommerce landscape within both B2B and B2C, capturing, understanding and leveraging customer data for personalisation is crucial to not only grow but also to sustain your online ch ...
11:45
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The Future of CX25 minsFor marketers, ecommerce experts, and brand strategists seeking insights into navigating the evolving landscape of ecommerce, technology, and data, join us for an exclusive fireside chat with Seb Bard ...
12:20
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The Future of CX25 mins/
12:55
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The Future of CX25 minsIn this session, we will how DPDI and GDPR impact the complexities of the digital landscape, where the rules of customer engagement have been rewritten. The author of the book “How to Use Customer Dat ...
13:30
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The Future of CX25 minsDid you know that Gen Zers are more review-oriented than Millennials when shopping online? Do you know what factors influence people when making purchasing decisions online? Or the main drivers for r ...
14:05
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The Future of CX45 minsCustomer service and operational leadership members in the eCommerce space, who want to understand what makes an excellent customer service strategy – from engaging their own people, to utilising emer ...
15:00
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The Future of CX25 minsAs AI revolutionises ecommerce, what becomes of the merchandise and the customer? This talk explores the transformation of merchandising in an AI-saturated retail landscape. We'll examine the concept ...
15:35
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The Future of CX25 minsFor Aspiring Entrepreneurs, Small Business Owners, E-commerce Professionals, Pet Product Retailers & Distributors that want to learn how to start and scale an eCommerce brand, understand strategies to ...
16:10
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The Future of CX25 minsIn this session, we’ll explore the insights from the 2024 AI and Customer Service Index—a comprehensive survey of 1,200 U.S. consumers. As AI becomes an integral part of customer service, the challeng ...
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