Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Post-Purchase: Optimising the Delivery Experience

post purchase

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10:00
  1. Post-Purchase: Optimising the Delivery Experience
    45 mins
    Exploring the opportunities and risks of adopting AI and emerging tech for SMEs in the world of eCommerce   - Cost: The advantages of integrating exporters, logistics providers, and e-commerce platfor ...
11:10
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    A discussion between restaurant delivery guru, Peter Backman, and Gavin Smith, COO of Pizza Pilgrims. They will investigate: • How to marry tech with the traditionally people-focused restaurant sector ...
11:45
  1. Fireside Chat with Saint + Sofia and Loop
    Post-Purchase: Optimising the Delivery Experience
    25 mins
    Ever wonder how a brand made it big? Loop sits down with Dessi Bell, Co-Founder of Saint + Sofia to discuss her journey and how post-purchase plays a pivotal role in their success. What you can expect ...
12:25
  1. Post-Purchase: Optimising the Delivery Experience
    30 mins
13:20
  1. Post-Purchase: Optimising the Delivery Experience
    30 mins
    For eCommerce professionals, logistics experts, and business leaders who want to understand how to maintain and even innovate operations during times of high pressure. Join the Director General of Ukr ...
14:40
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    Join SJ Grabiec, Head of CX & Payments at AllSaints & John Varvatos, as she guides you through how her team innovated customer experience by improving communication, utilising key technologies, and go ...
15:15
  1. Unlocking the £34.4 Billion Mystery Navigating the Retail Sector's Delivery Dilemma
    Post-Purchase: Optimising the Delivery Experience
    25 mins
    It's astonishing that £34 billion is left at the point of checkout as consumer expectations around delivery and returns are not being met. With retail margins under so much pressure, and the cost of a ...
15:50
  1. Post-Purchase: Optimising the Delivery Experience
    45 mins
    For eCommerce and marketplace experts who want to understand the impact of specialist marketplaces including how they can streamline last-mile delivery.   This session delves into the evolving landsca ...
10:00
  1. Post-Purchase: Optimising the Delivery Experience
    45 mins
    For eCommerce managers, operations managers, supply chain professionals, and logistics experts aiming to enhance efficiency and speed in shipping. This session explores the challenging landscape of su ...
10:55
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    It’s not too late to supercharge your Peak season strategy! Dive  into the real-world lessons from Peak 2023 and discover the proven tactics to build a winning delivery forecast for Peak 2024. Cut thr ...
11:30
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    Over the past few years, the growth of digital payments, including digital wallets and open banking, has been nothing short of exponential.   According to Open Banking Ltd UK data, In 2020, there were ...
12:40
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    For eCommerce experts, fulfilment specialists, operations managers that want to learn about the future of drone delivery and what’s happening now
13:15
  1. Delivering Growth – How can your final mile partner get you to the next level
    Post-Purchase: Optimising the Delivery Experience
    25 mins
    In this session we’ll share insights on how delivery companies can simplify logistics to enable you to grow. We’ll explore marketplace relationships, logistics technology, delivery services, internati ...
13:50
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    For ecommerce professionals impacted by last-mile operations.The growth of ecommerce and multichannel retail provides many opportunities; however, such a shift doesn’t come without challenges. One ver ...
14:25
  1. Maximising the potential of marketplace selling - Elk & Bloom and Debenhams
    Post-Purchase: Optimising the Delivery Experience
    25 mins
    Navigating the marketplace selling spectrum calls for tenacity, partnership and commitment and when you get it right, oh boy can it make a difference to your business. What you can expect to learn: - ...
15:00
  1. Post-Purchase: Optimising the Delivery Experience
    25 mins
    Supply Chain is constantly at the top of the cost bucket for a business and no more so than in dCommerce. But how do you get relationships with customers right to get joint value back into the busines ...

 

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